Shipping

The time that it takes us to ship your item(s) depends on if you purchased something in-stock or a custom designed piece.

• Loose gemstones and in-stock jewelry are usually shipped within 1 to 2 business days of an order being placed.
• Custom designs, where we work with the customer to create a piece, usually ship about 2 weeks after the design has been finalized and the order has been placed. 

Shipping to Canada and the United States:

We offer free shipping on orders $175 USD and above. The courier and service that we use depends on the order value:

• $0 to $499: The post office or FedEx; tracking/insurance included; signature may be required.
• $500 to $2999: FedEx; 2 to 10 days; tracking/insurance included; signature required.
• $3000 and above: FedEx Priority; 2 to 4 days; tracking/insurance included; signature required.

All of our items are made entirely by us here in our studio and fall under the North American free trade agreement (USMCA). No tariffs or other surprise shipping fees will be applied when buying from Canada, the United States, or Mexico.

Occasionally packages may experience delays in Customs. Please note that we cannot be held accountable for any such delays.