Who we are

Our website address is: https://lumisjewelcraft.com/ 

Cookies

We use third-party cookies to understand how our website performs, how you interact with our website, keeping our services secure, and providing you with a better user experience.

Embedded content from other websites

Pages or posts on this site sometimes include embedded content (videos, images, articles, etc.). For example, we often embed videos that we have uploaded to Vimeo.com on our product pages. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order

We’ll also use cookies to keep track of cart contents while you’re browsing, and to remember billing/shipping addresses for the next time that you use our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes, such as, to:

• Send you information about your order
• Respond to your requests
• Process payments and prevent fraud
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

What we share with others

We only share information with third parties who help us provide our orders and store services to you; for example:

Payments:

We use Stripe and PayPal as our payment gateways. When purchasing an item(s) from our online store, some of your data will be passed to the payment gateway of your choosing, including information required to process or support the payment, such as the purchase total and billing information. Stripe currently handles any Apple Pay or Google Pay purchases, so this information will be passed to them if choosing either of these services. No payment information is ever collected or stored on lumisjewelcraft.com servers.

Shipping:

Your shipping information and phone number will be passed to the carrier service that we use to fulfill your order. For example, FedEx, Purolator, Canada Post, United States Postal Service, etc. 

Please see the Stripe Privacy Policy or the PayPal Privacy Policy for details on how these companies interact with your information.